If you think your Vashtii account has been compromised, Click here to Contact us immediately.
In the subject, type Unauthorized Charges
Be sure to:
Contact us to help resolve this issue first. After you've contacted us. Get in touch with your bank.
- Your credit card company or bank should be contacted about the unauthorized use and any charges you have disputed. In most cases, your financial institution will freeze your card and issue a replacement.
- Reset your password immediately.
- Delete any saved payment information.
You should change your passwords if you use the same email address and password for other websites. Your credit card may have been compromised elsewhere, for example: skimmed at a gas pump, ATM, or gas station. There are many ways for your information to get out there.
It is also advisable to never open unsolicited text messages or emails. By doing so, scammers gain access to your personal data.
We understand you would want to take every measure possible to protect your information.
If you want to close your account and start over you can close your account by contacting Customer Care.